Terms and Conditions

These Terms and Conditions govern the engagement between the Company and the Client for capacity-building, mentoring, advisory, and certification support services in the organic agri-business sector. By engaging our services, you agree to be bound by these terms.

  1. Definitions
  • Company: the entity providing advisory, training, and certification support services.
  • Client: the individual or organization engaging the Company’s services.
  • Services: all consulting, mentoring, gap analyses, training, audit preparation, and related support delivered by the Company.
  • Deliverables: any reports, documents, templates, or materials provided by the Company as part of the Services.
  1. Scope of Services

The Company will deliver Services as agreed in a written proposal or statement of work. Services may include:

  • Standard gap analyses and roadmaps for certification.
  • Customized training workshops and mentoring sessions.
  • Development and review of management systems, record keeping, and traceability protocols.
  • Coordination and liaison with third-party certification bodies.
  • Mock audits and corrective-action planning.
  1. Client Responsibilities

The Client shall:

  • Provide accurate and complete information about operations, processes, and products.
  • Grant timely access to facilities, records, and personnel as needed.
  • Implement corrective actions and recommendations within agreed timeframes.
  • Designate a primary contact to coordinate scheduling and communications.
  • Maintain any software, hardware, or digital platforms required for remote support.
  1. Fees and Payment
  • Fees are specified in the proposal or statement of work and exclude any applicable taxes.
  • Invoicing occurs upon project kickoff and at agreed milestones.
  • Payment terms are net 30 days from the invoice date, unless otherwise agreed in writing.
  • Late payments incur a service charge of 1.5% per month on the outstanding balance.
  • Additional work outside the original scope will be billed at the Company’s standard hourly or daily rates.
  1. Confidentiality
  • Both parties agree to treat all shared information as confidential.
  • Confidential information includes proprietary data, trade secrets, financials, and strategic plans.
  • Neither party will disclose confidential information to third parties without prior written consent, except as required by law or certification bodies.
  • Confidentiality obligations survive termination of this agreement for a period of three years.
  1. Intellectual Property
  • The Company retains ownership of all methodologies, templates, and tools developed prior to or outside the scope of this engagement.
  • The Client receives a non-exclusive, non-transferable license to use Deliverables for internal certification and improvement purposes.
  • Any new IP created jointly will be owned jointly, unless otherwise agreed in writing.
  1. Limitation of Liability
  • The Company’s liability for any claim arising from this engagement shall not exceed the total fees paid by the Client for the relevant Services.
  • In no event shall the Company be liable for indirect, incidental, or consequential damages, including loss of profits or business interruption.
  • This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.
  1. Term and Termination
  • This agreement commences on the effective date specified in the proposal and continues until the Services are complete, unless earlier terminated.
  • Either party may terminate for material breach with 30 days’ written notice and an opportunity to cure.
  • Upon termination, the Client shall pay for all Services rendered and expenses incurred up to the termination date.
  • All confidentiality and liability provisions survive termination.
  1. Governing Law and Dispute Resolution
  • This agreement is governed by the laws of the jurisdiction where the Company is registered.
  • Any dispute shall first be addressed through good-faith negotiation between designated representatives.
  • If unresolved within 30 days, disputes will be submitted to binding arbitration under the rules of a recognized arbitration body.
  1. Amendments
  • Any modifications to these Terms and Conditions must be made in writing and signed by authorized representatives of both parties.
  1. Contact Information

For questions or notices under these Terms and Conditions, please contact:

Thank you for choosing our services. We look forward to supporting your journey toward successful organic certification.